Privacy Policy

What we collect

BhavTickr collects information you submit when requesting access or using an account, including your name, email, optional phone information, approval status and legal acceptance records. We also retain contact submissions, support tickets and product feedback.

For business enquiries we collect your name, company or organisation, contact email (which may be a work address), enquiry category and message, plus website and phone when you choose to provide them. We record the form's privacy acknowledgement. We do not fetch the website supplied in that form.

Operational logs, error logs, and security-related events may also be collected to improve reliability and security.

A phone number supplied in a form is not verified phone ownership. Email delivery, mailbox verification and administrator approval are recorded separately.

How we use it

We use this data to operate the product, manage approvals, respond to support requests, improve quality, and review platform performance.

Authorised administrators use business contact details to review the enquiry, coordinate follow-up and respond. Submitting a business enquiry does not create a member account, verify the contact address or subscribe you to marketing mail.

Feedback may be used to improve future analysis quality and internal model evaluation.

We do not treat a delivered email or administrator approval as proof that a person controls an email address. A successful email verification establishes mailbox access, not a unique human identity.

Authentication, email and security providers

Supabase manages authentication and database storage. Resend delivers enabled authentication and application emails; messages contain the recipient address and the information needed for that notification. Vercel hosts the website.

Cloudflare Turnstile checks for automated abuse on protected forms. It processes browser and network signals, including IP-related information, to validate the security challenge. Turnstile does not deliver email or verify a unique person's identity.

These providers process information under their own service terms and privacy policies. Provider processing and storage locations can differ from your location. We do not put server credentials in public browser configuration.

Retention and account help

Saved access requests, approval decisions, legal acceptances and relevant security/delivery evidence may be retained to operate accounts, investigate abuse and preserve an audit trail. Closing an access request does not automatically erase its history.

Business enquiries, support correspondence and related audit/delivery records do not currently have an automatic deletion deadline. Retention and deletion requests are reviewed manually; closing a ticket does not automatically delete these records.

Contact support to ask about your information, request a correction or request deletion. We review requests against account security, audit and applicable retention requirements; we do not promise immediate deletion of every provider log or backup.

For account and privacy help, contact bhavtickr@gmail.com. Never send your password, verification code or reset link in a support ticket.